Customer Reviews
We receive lots of wonderful feedback from our customers, and we like to be able to share some snippets with you!
I was extremely impressed by the Customer Service. I received an incorrect item and emailed late afternoon to report it. Later on that evening I received a lovely apology and was promised that the correct item would be shipped next day. It was and I was also offered the chance to have the incorrect item collected. I cannot fault the communication. Oh, and the dresses are lovely too! Jan, United Kingdom - May 2020 |
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Ordered two dresses as I wasn't sure which to buy, they arrived quickly, both fitted well. Returned the one I didn't want and received a refund promptly. Would buy again from this company. Mary Richards, United Kingdom - May 2020 |
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1a ich habe super Erfahrung gemacht. Sehr schnelle Erledigung in kürzester Zeit.top verpackt super ein ausgesuchtes Teil musste ich leider zurückgeben. Die Abwicklung mit Geld zurück erfolgte in kürzester Zeit. Ich bin sehr sehr zufrieden und würde immer wieder bei alie street kaufen Danke nochmal Top Unternehmen Guenter Bolte MAIER, France - April 2020 |
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Quick, efficient service. Beautiful dress - looking forward to wearing it when we renew our vows! Manda Bloomer, United Kingdom - April 2020 |
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Excellent and prompt service from ordering to delivery. Extremely pleased with wedding dress, really fits well and feel fabulous in it, can't wait to see what fiancé's reaction will be at ceremony. Am an 'older' bride but dress seems perfect for my age and figure. Thanks to all at Alie Street. Wendy Lowe, United Kingdom - April 2020 |
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Bought a wedding dress from Alie Street 1st class service Paul Harding, United Kingdom - April 2020 |
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Dress came in a lovely box, it is spot on with the sizes and the dress is beautifully made and feels amazing inside and out. Antonia Morrison, United Kingdom - April 2020 |
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I ordered the dress on line for my wedding, which has been postponed for a few weeks. the website is excellent, delivery very quick too. also as I ordered 2 and only kept 1 the return process was easy and money refunded very promptly Patricia Vigus, United Kingdom - April 2020 |
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Great service and lovely choice of dresses. Ordered four, kept one and easy to arrange free return and received refund, all sorted without hassle. Would recommend. Karen Karen Storey, United Kingdom - April 2020 |
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La robe commandée m'a été livrée rapidement et elle est aussi belle que sur la photo, d'excellente facture, elle me convient parfaitement. Marie-Noëlle Bartoli, France - March 2020 |
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A stunning dress that is exactly what I was looking for. I can’t wait to wear it. Emma Denovan, United Kingdom - March 2020 |
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I had been let down for a wedding dress and found Alie Street online. I ordered a dress and it arrived the night before my wedding, it was beautiful and fit perfectly so much nicer than the other one. Service was excellent would recommend. Wendy Armstrong, United Kingdom - March 2020 |
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Ordered a dress to wear to a wedding, I love it! Arrived quickly, beautifully wrapped, fit is true to size and was very reasonably priced. Will definitely recommend and will shop more! Rose Blackley, United Kingdom - March 2020 |
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Lovely dress, perfect fit Anali Cottam, United Kingdom - March 2020 |
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This is a beautiful dress, the photos do not do the colour justice. Thanks to Emilie for style and size advice, the dress fits beautifully and makes me feel elegant, a truly great buy, I might well be back for another one in a different colour! Kate, United Kingdom - March 2020 |
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Dress arrived very quickly and is beautiful, cant wait to wear it in August. Wayne McNaught, United Kingdom - March 2020 |
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vielen Dank..alles perfekt Rainer Kalmbach, Germany - March 2020 |
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I ordered a couple of different dresses which arrived really quickly unfortunately they just didn't suit my figure although the dresses were lovely. I contacted the company for some advice as I have a very large bust (36hh uk) as I didn't want to order another dress that wouldn't fit my bust they were really helpful and answered quickly they recommended the Annie dress so I ordered it and it's stunning fits perfectly over my chest but doesn't gape or look baggy everywhere else the cut around the neckline is really flattering. I will be keeping an eye on the different colours as I will definitely be ordering again. Jenni, United Kingdom - February 2020 |
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Excellent service! Dress as shown, good fit and v comfortable! Marian Hutchinson, United Kingdom - February 2020 |
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Livraison ultra rapide Emballage soigné Robe magnifique Taille parfaite Parfait, je recommande vivement. Valerie SERGENT, France - February 2020 |
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Je suis très satisfaite de ma commande. Les délais de livraison et le remboursement des articles retournés sont très rapides. j'ai commandé la Robe En Dentelle Anya Blush pour mon mariage elle est magnifique. Je passerais sans doute une autre commande pour le mariage de ma fille. Sandrine AILLIOT, France - January 2020 |
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Ordered a few dresses from them. The package arrived very promptly. I ended up returning a few dresses (nothing wrong with the dresses, just didn't suit me) and refund was very fast. Ka Yuk Kwok, United Kingdom - December 2019 |
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Amazing customer service. I wanted the Alie Street Lila Dress in a shade that is usually only available with the sister maternity dress at Tiffany Rose. They managed to accommodate this request and I received my perfect and bespoke dress in record time. Thank you Alie Street :) Claire Askew-Bright, United Kingdom - December 2019 |
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Love this site quality dresses with the big bonus of them being designed made and sold in the United Kingdom. Very quick delivery :) Bernadette Scholey, United Kingdom - December 2019 |
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Fantastic dress. Perfect fit. Super fast delivery and if I would have needed to return it would have been easy (all papers plus Return-bag included). Love it! Simone Pfleger, Austria - December 2019 |
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Thank you so much for the dress. It is simple yet beautiful and the material hangs well. Delighted to be able to find something so lovely, designed and made in Britain - love to support home brands. Fantastic customer service and easy returns. This site is now my "go to" for dresses. Cannot thank your team enough. Kerry Ross, United Kingdom - November 2019 |
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After weeks of searching in the shops and online for a dress with the right style and colours to suit me, I was about to give up when I stumbled across Alie Street. Then, I was spoilt for choice. Great designs and colours to flatter all, speedy delivery and the perfect dress to celebrate the launch of my debut novel, Pivotal. One very happy customer! Nikki Halsall, United Kingdom - November 2019 |
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The dress is a perfect fit and good quality. My daughter tells me I now look like a princess. Monika Wenke, United Kingdom - October 2019 |
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Gorgeous dress, excellent customer service! Will definitely shoot with Alie Street again! Sara Pickering, United Kingdom - October 2019 |
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I could not be happier! I ordered my dress and 3 days later it was delivered, always a little nervous about ordering online especially my wedding dress. Took it out of the box and tried it on and it fit like a glove, the material is so soft. My wedding is not until March 2020, but I will be sure to send some pics. Thank you. Kathleen Sherry, United States - September 2019 |
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Lovely helpful, very efficient & friendly service & beautiful dress, thank you very much Julie Anonymous, - September 2019 |
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I was looking for a short wedding dress and very reluctant to purchase one online, but I just couldn't find anything suitable locally. Now I'm so happy I gave Alie Sreet a try! Customer support (both pre and post-sale) was very helpful and responsive, the dress is beautiful, great quality and has exactly the expected fit. I ordered two dresses for choice and had to send one back, but the return was a breeze (although I'm in the US). A really great shopping experience. Thank you! Sandrine Armstrong, United States - August 2019 |
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Beautiful dress, quality fabric and exceptionally well made. Wore it for my wedding and felt like a million dollars! In the sunshine it positively glowed. Absolutely perfect for a more mature bride. One suggestion I’d make is that I would have liked a small fabric sample for matching to possible accessories as I discovered there are several different shades of ivory out there. Janice Roach, United Kingdom - August 2019 |
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The dresses are absolutely beautiful and really well made - I can't wait to wear my dress for my wedding (and another one that I bought for a pre-wedding party!). I was in touch with Shannon from the Alie Street team before and after I made my order, as I wanted to order a few to try on, not knowing what style would work. She was incredibly helpful and the order and return/refund process was super quick and easy. Would highly recommend this company. Thank you! Jill Ball, United Kingdom - August 2019 |
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I was impressed with the quick delivery and the quality of the goods. Marion Bywaters, United Kingdom - August 2019 |
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Just what I've been looking for. Beautifully made Grecian dress for wedding abroad. Really happy, fab fit, love this dress Sally Duncan, United Kingdom - July 2019 |
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Bought my wedding dress. Love it, can't wait to wear it. Lesley Harris, United Kingdom - July 2019 |
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Perfect, I feel like a princess in it, gorgeous and girly! tamrin, United Kingdom - July 2019 |
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You are great!! So kind, friendly and helpful!! You gave me a voucher for my 2nd maternity bride dress - perfect service!! Now a have 2 new Alie Street dresses and I am so happy with them Katharina Ulbrich, - July 2019 |
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Couldn‘t be better. Very fast delivery to Switzerland. Franziska Braun, Switzerland - July 2019 |
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