Delivery

We offer Standard and Express delivery services to all Worldwide destinations:

Europe (Switzerland)

• Standard Shipping - Sfr. 9.95
  
  Your order will be shipped via FedEx International Connect (final mile carrier varies by country) and delivered within 5-7 working days. Orders placed on weekends are sent the next working day.



• Express Shipping - Sfr. 19.95
  
  Your order will be shipped via FedEx and delivered within 1-3 working days. Orders placed on weekends are sent the next working day.



• IMPORT DUTY / TAXES: Please note that local Import Duty and/or Sales Tax may be payable on receipt. Please refer to your local customs office for more information.



• Christmas Orders - Place EXPRESS orders before 12:00 (midday) on 20/12/2024 for delivery on or before 24/12/2024



• New Year Orders - Place EXPRESS orders before 12:00 (midday) on 27/12/2024 for delivery on or before 31/12/2024



• More information: https://www.ch.ch/en/ordering-goods-abroad/


• FedEx/DHL will charge a Customs Clearance Fee of CHF 22.00 (for orders < CHF 1,000) or CHF 39.50 (for orders over CHF 1,000). Visit DHL.ch or fedex.ch for more information



Many countries have a process for residents to claim duty/sales tax refunds on imports which are later returned to sender, but we would advise you to check with your local Customs department for more information on this process.

• To claim a refund of Import Duties/Taxes on Returned Goods, please visit:
  https://www.ezv.admin.ch/ezv/en/home/information-companies/exemptions--reliefs--preferential-tariffs-and-export-contributio/exportation-from-switzerland/import-duty-refunds.html


• More information: https://www.ch.ch/en/ordering-goods-abroad/