Customer Reviews
We receive lots of wonderful feedback from our customers, and we like to be able to share some snippets with you!
An extremely good experience from start to finish! Beautiful dress, gorgeous quality. I ordered two sizes at the same time as I wasn't confident on fit and returned one dress in due course. Needn't have bothered as size guide very accurate! Returns process easy peasy. Great communication too with multiple email notification and tracking etc provided. Dress came in robust box all beautifully folded and wrapped in tissue etc. Also included was good return packaging if needed. Highly recommended :)
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I purchased the Claudia Lace Gown. What can I say... A truly stunning dress!!!! The fit was perfect. Regarding the customer service/price, I would give 10 stars if I had the option. I would highly recommend to anyone and everyone. Alie Street go over & above anyone's expectations.
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Michelle at Aliestreet responded straight away to my email with such helpful information. Not sure whether I'll place an order yet. But 5 stars based on excellent customer service. Thank you carole thurrell, - April 2021 |
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Alie Street is amazing to work with!! I had been searching for my wedding dress and stumbled upon their website. I immediately fell in love with one dress and ordered it. It arrived at my door (in the US) in a matter of days. I was blown away by how fast it came! I tried on the dress and it wasn’t what I had envisioned. There was nothing wrong with it at all, it just didn’t fit how I thought it would and that was my fault. So I picked out a similar style with a slightly different fit and returned the first dress. My return was processed and I had the new dress in my hands within a week! I ended up getting the wrong size on the new one, as it was a little snug, so I ordered a size up to compare. It arrived quickly and was The Dress! I returned the smaller size and had my return show up in my bank account in a matter of days. I have never worked with a company that is so efficient like that! (Especially when I would’ve understood if it took awhile because it was international.) The dress is gorgeous and I can’t wait to walk down the aisle wearing it in a few months!! The quality and price can’t be beat either. I will definitely be back to Alie Street and recommend it to friends!
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The dress is of nice quality and it was delivered very quickly. The size is a bit larger than expected, but it looks good on me anyway. I'm very satisfied with the purchase and the service. Will be ordering from Ali Street again.
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Gorgeous wedding dress that fits beautifully. The whole process was excellent, including quick dispatch, communication, returning and refund, thank you so much
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I stumbled across the Alie Street website in a desperate search to find something to wear for my wedding in April. The customer service team responded to my enquiry in under 24 hours. I ordered two dresses. I loved both dresses but selected the Lila short dress and returned the other with no issues. My relief at finally finding something that suits, fits and makes me feel beautiful is huge. Thank you!
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By far the best customer service experience I ever had in my life. I bought 3 bridal dresses to choose one and all 3 were stunning! I have tried so many expensive dresses and ended up finding affordable and beautiful dresses not to mention the quality. I’m in love with my dress and would recommend Alie Street a million times!!
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My dress arrived beautifully wrapped in tissue paper and box
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Excellent customer service. The dresses are sent beautifully packaged, showing the care that the company has for their products. The first dress was too small despite the 'give' in the fabric.They offered to custom make the dress, if it was the perfect one, even though it wasn't on their website in the larger size. I tried a different style and it was sent very quickly without waiting for the first to be returned. This fits beautifully and is exactly what I want for my daughter's wedding. They have also provided a small amount of matching lace that I requested so that I could trim a hat to match. The price difference was refunded to me very quickly on receipt of the first dress being returned. Overall what can only be described as good, old-fashioned customer service. Thank you Michelle and Alie Street.
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My friend was struggling to find a dress for her wedding as she is quite big at the top. I came across your website and we ordered a dress and it fitted perfectly and she looked beautiful thank you
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Quick & professional service. Loved my dress, superb quality. Will definitely buy from Alie Street again.
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Absolutely superb customer service from start to finish. Truly the best in the land! Everything Alie Street promised to do they delivered perfectly. It is refreshing to see that proper, polite, prompt service is back in fashion. Please don't change a thing. Thank you Michelle, for making my Alie Street shopping experience the best I have ever known. Passing on 5 star recommendation will be my pleasure
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I requested advice re sizing and received a useful reply very promptly. I ordered 3 dresses to try on. They all arrived very quickly, attractively packaged. All three dresses were well made and very good value. None of the dresses were creased. I chose the Claudia Lace Gown. The photo on the website doesn't do it justice. I am 6ft tall. The dress hangs just above my feet, allowing my shoes to be seen. The lining fabric is soft and ensures the 'lace' floats over any lumps and bumps I prefer to hide, giving me a nice shape. I am looking forward to wearing my dress.
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I am so happy I found Alie Street. They could not have been more helpful. I never expected to be buying a wedding dress on line, but needs must in these strange times. NOTHING was too much trouble. 3 dresses sent then another, dresses returned and another sent. All dealt with speedily and with most pleasant emails from Michelle. I would not hesitate to recommend them and I have the perfect dress. Huge thanks to all concerned. I will definitely use again when looking for an occasion dress and recommend to others. A very happy experience all round. THANK-YOU
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I was looking for a dress for my rehearsal dinner and found many options with Alie Street. Since it’s all online I had questions on fit and return policy. The customer service with Alie Street was superior. They were always quick to respond, kind, and knowledgeable. Also, the dress I chose is absolutely gorgeous. This was my first time using this company too and I would shop here again! Thank you!
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I am in love with this dress. I’ve tried other wedding dresses from Alie Street and they have all been great quality, but the lace and fabric on this dress is particularly soft, which seems rare for wedding dresses! Accurate sizing, perfect knee length (I’m 5’6”) and it hangs beautifully. I was worried it might be shiny based on the photos online but it’s not at all. One tip for others with a fuller bust or hourglass figure: try the dress on backwards! Trust me, it gives it a completely different look - equally, if not more, stunning. Highly recommend ☺️
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Love love love my wedding dress! I had the idea, searched the web, and knew it was the dress for me when I saw it. I ordered 2 styles -- and stuck with the first one. Returning the other one was so easy. My wedding is not until September...I can't wait!
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Incredibly efficient service and beautiful well made quality dresses. I can’t wait to wear my wedding dress, it’s exactly what I wanted; stylish and elegant with not too much fuss.
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Ich bin sehr glücklich mit diesem Kleid. Die Größe passt perfekt, die wunderschöne Spitze ist elastisch und macht das Kleid deshalb auch sehr bequem. Ich werde sicher wieder bei Alie Street bestellen. Das bestellte Kleid kam sehr rasch und ohne Versandkosten. Herta Schwarz, Austria - January 2021 |
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It was my first time using Alie Street and I would give 6 stars if I could. The customer services team are first class, they respond very, very quickly in a friendly professional manner and the delivery itself was equally fast. The dress I ordered was exactly what I was looking for, quality, beautifully understated, flattering and all without breaking the bank. I couldn't ask for more and would have no hesitation recommending Alie Street.
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This was my first order with Alie Street and I am very impressed. I absolutely love my new Lila wedding dress. It's beautifully made and exactly what I was searching for. Alie Street customer service was wonderful. I emailed my measurements to customer service as I wasn't sure what size to order. With their recommendations, my dress fits me perfectly. Thank you Alie Street!
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Excellent quality, perfect fit, an exquisite style!
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Beautiful dress, many thanks! Veronika Fodorova, Slovakia - January 2021 |
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Very friendly and helpful, prompt delivery and refunds, looking forward to wearing my dress in April (hopefully) !
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Wow a fabulous dress, can't wait to wear it on the 4th Jan. Beautifully made to a high standard for such a reasonable price and almost a give away in the sale. Professional and very quick delivery, a company to recommend.
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The service from Alie street has been fantastic, after having a bed experience with ordering a dress from overseas (China) I was put off ordering again online, but then I found Alie Street. Free delivery and free returns I thought I would give them ago. I’m so glad I did. I ordered three dresses for choice, they all fitted perfectly. I have kept one. The sizing is spot on, it fits lovely. It doesn’t need any alterations. I would highly recommend Alie Street if you're looking for beautiful dresses and a great service. Thank you Alie Street.
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Beautiful dresses and exceptional, personal customer service, I'm so glad I've found this company! Thank you.
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Super happy with my three dresses. Fit is perfect. Very flattering style. Received my order quicker than I expected. Over all really happy 😃
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I bought the Arabella dress to wear for my very low key wedding. It's perfect. I didn't expect such good quality for the price I paid. Will definitely head straight to Alie Street for my next occasion wear purchase.
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Beautiful dress
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This dress was perfect for my little elopement ceremony. It is super comfortable yet elegant. Shipping was very quick as well.
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I ordered this dress for my wedding next year but when it arrived I realised it was far too long. No worries, the lovely Michelle in customer service confirmed that they could make a dress to a bespoke length for a small extra charge and made all of the arrangements for the new order and collection of the original order. My dress arrived yesterday and it fits perfectly, I can't wait to wear it next year. Would highly recommend Alie Street and their brilliant customer service team
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The whole experience from ordering, despatch and receiving was fab. I returned my dress as it was too big and a replacement came through very speedy. The Lila dress was just beautiful and elegant to wear. Would definitely recommend.
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High quality service and product! I was very pleased with my purchase.
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Superschönes, qualitativ hochwertiges Kleid! Super Service! Immer wieder gerne!
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I ordered a beautiful ivory lace dress for my wedding day. Fits beautifully, looks classy, soft and luxurious. Packaged nicely.
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Lovely fitting simple chic dress. I love it.
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Very pleased with my dress, and cannot fault customer service. Would definitely recommend.
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Received my purchase from Alie Street, I must say well worth it, fits beautifully, very good quality, definitely will purchase again.
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Leesa Naisbett, United Kingdom - April 2021
Sarah Goshert, United States - March 2021
Aleksandra K, Belgium - March 2021
Rebekah Leicester, Australia - March 2021
Julia Meindl, Germany - October 2020| « Back | Page 10 (of 15) | Next » |
